Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using GlenwoodWay's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

GlenwoodWay provides lead generation and digital marketing services designed to help businesses identify, target, and connect with qualified prospects. Our services include but are not limited to:

  • AI-powered prospect identification and targeting
  • Multi-channel advertising campaign management
  • Lead qualification and verification services
  • Analytics and performance reporting
  • Customer support and account management

3. User Obligations

3.1 Account Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Prohibited Uses

You may not use our services for any unlawful purpose or to solicit the performance of any illegal activity. Prohibited uses include but are not limited to:

  • Spamming or sending unsolicited communications
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Attempting to gain unauthorized access to our systems
  • Using our services to compete directly with GlenwoodWay

4. Payment Terms

4.1 Pricing

Pricing for our services is as set forth on our website or as otherwise agreed to in writing. All fees are non-refundable unless otherwise specified.

4.2 Payment Schedule

Payment is due monthly in advance unless otherwise agreed upon. Late payments may result in service suspension or termination.

4.3 Price Changes

We reserve the right to change our pricing with 30 days' written notice to existing customers.

5. Lead Quality and Performance

5.1 Lead Definition

A "qualified lead" is defined as a prospect who meets the criteria specified in your campaign setup and has demonstrated genuine interest in your products or services.

5.2 Performance Standards

While we strive to deliver high-quality leads, we cannot guarantee specific conversion rates or business outcomes. Lead quality may vary based on industry, market conditions, and campaign parameters.

5.3 Lead Replacement

We will work with you to address any concerns about lead quality and may provide replacement leads or service credits at our discretion.

6. Data Privacy and Security

6.1 Data Collection

We collect and process data in accordance with our Privacy Policy. By using our services, you consent to such collection and processing.

6.2 Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6.3 Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

7. Intellectual Property

All content, features, and functionality of our services are owned by GlenwoodWay and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

In no event shall GlenwoodWay be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

9.1 Termination by You

You may terminate your account at any time by providing written notice. Termination will be effective at the end of your current billing period.

9.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or our business.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

GlenwoodWay
Zachary Scott Mcvay
13416 W Gelding Dr
Surprise, AZ 85379-6489
Email: support@glenwoodway.com
Phone: +1 (414) 555-9697